Category Archives: Uncategorized

UR5 For Service Manager 2012 released

Update rollup 5 for system center service manager 2012 R2 was just released.

You can download it here

      Bug fixes included in this update:

Note:

      The System Center 2012 R2 Service Manager Update Rollups are cumulative, hence this UR5 contains new fixes for the following issues along with fixes shipped with System Center 2012 R2 Service Manager UR4, UR3, and UR2.

 

    1. Change request still stays “in progress” when last activity is skipped and all previous activities are completed.
    2. ActualStartDate and ActualEndDate field values for Change Request and Release Request do not set.
    3. Multiple System Center Service Manager Connectors to System Center Configuration Manager execute and complete successfully. However, the start, finish and status property values are not updated in the Service Manager Console under the “Connectors” view and event 3334 is logged.
    4. Trying to delete a Service Request template that is being used by a Request Offering causes a cryptic and non-user friendly error message.
    5. The “Group By” functionality in a View does not work correctly when “Group By” column has empty fields.
    6. The Console crashes when the user tries to open an already opened attachment from a Work Item form.
    7. Opening the Views for Groups takes a long if there are large number of explicit members in the groups.
    8. The OM CI connector fails if one tries to import a distributed application that contains an instance of the ‘Hyper-V Virtual Network Adapter’ class.
    9. Monitoring Host process crashes if there exists a Notification after the user who created it was deleted or has moved to a hidden organizational unit (OU) in the Active Directory.
    10. An exception is raised if the user tries to open a sorted View which is created by using TypeProjection on custom Class that is neither Abstract and nor a first Concrete class.
    11. An Exception is thrown when a user tries to open the “Service Components” tab on the Service Maps form, when there are large number of services in CMDB.
    12. Enhanced in event logging for DW jobs.
      Logging the batch start and completion events for all DW job categories in event log. The start and completion event will include the following:
      Process Category

      1. Process Name
      2. Batch Id
      3. Batch Start or completion Time
    13. Enhanced in event logging for DW cube processing.
      1. Time taken by Cube’s batch id to complete will be logged in seconds.
      2. Information whether the cube is processed under Analysis Services that are running in SQL Server Standard Edition or the SQL Server Enterprise Edition.
      3. Event logs will be added during processing of each Dimension and Measure Group for each partition (if applicable) for both enterprise and standard SQL editions.
    14. Added a new PowerShell cmdlet Get-SCDWInfraLocations Cmdlet on the Service Manager management server to retrieve the following location information about its data warehouse infrastructure:
      1. Service Manager database
      2. Service Manager data warehouse database
      3. Service Manager Analysis server database
      4. Data Warehouse Reporting Server database and Report Server URL

 

New year and new job

So 2015 wlll be a fun new year.  I am starting at the company Lumagate in January. I will be a part of the service delivery and automation team. With Focus around SCSM and SMA/SCO.

I have not worked as a consulant before, So now i will be in contact with many different installations and will probably come in contact with other problems that i can blog about then i had at my current employer.

So the blog will most likley have more focus around SCSM/SMA/SCO. My hope is that the blog posts that are coming will be more advanced and more detailed on different stuff. It’s a pretty big area with automation and service delivery.

So happy new year.

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SQL Upgrade broke SCSM “Execution of user code in the .Net Framework is disabled”

I recently upgraded my SQL-server with a newer version (SP upgrade). I ran a SQL Server 2012 and when i upgraded some functions stopped working in SCSM. See the error below you get when going into Library -> Groups for example.

Error

This error is easy to fix. Just login to your SQL-studio and run the following command.

Source: http://msdn.microsoft.com/en-us/library/ms131048(v=sql.110).aspx

After this is done just reboot or restart your SCSM-services and now it should work.

set action log entry in Service Manager 2012 SP1 with System Center 2012 SP1 Orchestrator

When you are creating an incident with SCO2012 from a template you might notice that the action log inside the incident is empty. When you are creating an incident in the console it might look something like this.

incident_created

But when you are creating the incident using SCO and the SCSM connector it might be something like the picture below. You don’t get a Record Opened in the action log.

incident_created_sco

 

Runbook

You can achive the action log entry by extending your runbook with the following activities. Get Object, Powershell script and Create Related Object.

sco_runbook_create_actionlog_entry

 

Properties of Get Created Incident

 

get_incident_actionlog

Properties of generate new guid. Remember to add under published data a variable called GUID as a string with value GUID.

gen_guid

Type of action you can create.

action_type

Properties of Create related Object. Under Action type you can set Record opened. Or one of the following entry. (Se picture below Create related object)

create_relationship_sco_scsm_1

Add a timestamp in the entered date. And select the ID from the activity create GUID.

create_relationship_sco_scsm_2

 

That’s all you have to do to achieve action log entry.

System Center Virtual Machine Manager 2012 – Agent installation failed

When i installed VMM and added a new host i got a strange error (se Picture below). The solution for this problem was a Little strange. I had to install the file server role on my hyper-v hosts and after i did that i could install the VMM agent.

zgc_vmm2012_failed_install_agent

 

 

 

I hope this will help some people out there.

 

Home folders Active Directory

This small guide will help you create home folders in a active directory environment.

1. Create your network share

Create a network share somewhere that your users can reach the share.

2. Apply permissions on the share

On the permission settings on the share add Authenticated user, Everyone and SYSTEM and allow all three full control.

3. Security permissions

Now go to the security tab and go into advanced mode. Remove all potential groups that are already there and add the following.

System: full control

Creator Owner: full control

Administrators: full control

To the user group authenticated user only add what is shown in the picture below. And remember it should only apply to “This folder only”

4. Create the home folder

Now go into active directory users and computers and the profile page and connect the home folder using \\path-to-share\share\%USERNAME% and now the home folder should be created by itself.